Effective contract management for hard and soft maintenance with Met Office


País / Región Reino Unido
Sector Gubernamental

The Client
As the UK’s national weather service, the Met Office are responsible for meteorological estimates, from daily weather forecasts to climate change predictions. They are intrinsic to the day-to-day running of various businesses, including weather forecasting that can affect consumer trends and safety measures for travel across the UK. Originally established in 1854 as a service to mariners, the Met Office began providing weather forecasts to newspapers in 1861, which has led them to their esteemed position today.

The Project
Across a range of sites in the UK, Met Office have begun using NEC3 contracts for their facilities management, including both hard and soft maintenance. thinkproject's CEMAR software has been adopted for their NEC3 Terms Service contracts to help with contractual administration.

Challenges
Adopting new forms of contracts can be a challenge for teams that may be unfamiliar with their inner workings. The CEMAR platform is built with NEC compliance in mind, and with the integrated NEC E-learning feature, teams can be guided in the right direction.

Solutions
Met Office benefit from using a contract management solution that can span all their sites. Our CEMAR software provides contract administration between the client and their contractors conveniently via web browser, in real-time, providing a fully auditable trail to manage the maintenance phases of several projects.

Outcome
The up-to-date events management ensures any issues can be dealt with swiftly, leaving Met Office and their contractors free to focus on the job, rather than spending valuable time on administrative duties. The collaborative nature of using the CEMAR tool, which is intrinsic to NEC culture, leads to greater levels of problem-solving and an openness which can be nurtured for future projects.

Image courtesy of Met Office

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